Welcome to our Premium Plant Connoisseurs’ Guide. Below you’ll find answers to common questions about our rare specimens, global delivery, and gardening support services. For further assistance, our horticultural specialists are always available at [email protected].
About Our Plants
What makes My Verdora plants special?
We specialize in exceptional cultivars and rare specimens like our signature Acer ginnala, architectural AMBER GLOWâ„¢ Dawn Redwood, and delicate Wisteria vines. Each plant receives expert care at our Snyder Avenue nursery before being prepared for its journey to your garden sanctuary.
Do you offer seasonal varieties?
Yes! Our collections change with the seasons – look for our FIRE DRAGON® Shantung Maples in early spring and BRANDYWINEâ„¢ Lenten Roses in autumn. Our menu reflects current availability of premium species like Abies, Acer platanoides, and Albizia.
How are delicate plants like Anomala petiolaris protected during shipping?
We use a proprietary packaging system developed specifically for rare specimens, with climate-responsive materials that adjust to seasonal needs. Temperature-sensitive varieties receive additional protective layers.
Shipping & Delivery
What shipping options do you offer?
We provide two premium delivery services:
– Standard Shipping (10-15 days): $12.95 via FedEx/DHL with climate control and real-time tracking
– Free Economy Shipping (15-25 days): Complimentary EMS for orders over $50
– Standard Shipping (10-15 days): $12.95 via FedEx/DHL with climate control and real-time tracking
– Free Economy Shipping (15-25 days): Complimentary EMS for orders over $50
Do you ship to my country?
We serve plant enthusiasts globally, excluding select remote areas in Asia and other regions. Our logistics network is optimized for safe delivery of live specimens worldwide.
How can I track my Acer platanoides order?
You’ll receive a tracking number when your order ships. Monitor your Albizia or other plants every step of the journey through our transparent tracking system.
Payments & Accounts
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, JCB) and PayPal for your convenience when purchasing our premium specimens.
Is my payment information secure?
Absolutely. We use enterprise-grade encryption to protect all transactions, just as we protect our rare plant specimens with our specialized packaging.
Returns & Guarantee
What if my plant arrives damaged?
Our 15-day satisfaction guarantee ensures your premium plants arrive in perfect condition. Contact our specialists immediately at [email protected] for assistance with any transit-related concerns.
Can I return plants if they don’t thrive in my garden?
While we can’t accept returns for plants that have been planted, our horticultural team is happy to provide aftercare advice to help your specimens flourish. We stand behind the quality of every plant we ship.
Special Requests
Do you offer advice for Japanese-inspired gardens using Acer ginnala?
Our plant specialists are well-versed in designing with architectural specimens and would be delighted to provide cultivation advice for specific garden styles or climates.
Can I request special packaging for temperature-sensitive Akebia?
Yes! Our packaging system automatically adjusts for climate needs, but you may note special requests during checkout or by emailing us after ordering.