At My Verdora, we approach your privacy with the same care we devote to cultivating our premium plant specimens. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our online store at www.myverdora.com.

1. Information We Collect

To provide our discerning clientele with exceptional service, we collect:

  • Personal Identification: Name, email address, shipping address, and contact details when you purchase our rare cultivars like Acer ginnala or Albizia specimens.
  • Payment Information: Credit card details or PayPal account information, processed through secure payment gateways.
  • Transaction Details: Records of your purchases, including premium species like our FIRE DRAGON® Shantung Maples.
  • Technical Data: IP address, browser type, and device information to optimize your browsing experience.
  • Communication Records: Correspondence with our horticultural specialists via email or contact forms.

2. How We Use Your Information

Your data enables us to:

  • Process transactions for our botanical collections with enterprise-grade security
  • Ship delicate specimens like Anomala petiolaris to your location with precision
  • Provide personalized care recommendations for your purchased plants
  • Improve our offerings and website functionality
  • Communicate about orders, rare cultivar availability, or horticultural advice
  • Comply with international shipping regulations

3. Data Sharing & Disclosure

We treat your information with the same discretion we apply to our proprietary cultivation techniques:

  • Service Providers: Trusted partners who assist with payment processing (Stripe, PayPal), shipping (FedEx, DHL), and website operations.
  • Legal Requirements: When necessary to comply with laws or protect our rights, as with international plant export regulations.
  • Business Transfers: In the event of merger or acquisition, with appropriate confidentiality protections.

We never sell your personal information to third parties.

4. International Data Transfers

As we serve plant enthusiasts worldwide (excluding certain Asian and remote regions), your data may be transferred to and processed in countries outside your residence. We implement GDPR-compliant safeguards for all international data transfers.

5. Data Security

We protect your information with the same vigilance we apply to our climate-controlled packaging systems:

  • SSL encryption for all data transmissions
  • PCI-DSS compliant payment processing
  • Restricted access to sensitive information
  • Regular security audits of our systems

6. Your Rights

You may:

  • Access, correct, or request deletion of your personal data
  • Object to or restrict certain processing
  • Request data portability
  • Withdraw consent for marketing communications
  • Lodge complaints with regulatory authorities

To exercise these rights, contact our Data Protection Officer at [email protected].

7. Cookies & Tracking Technologies

Like carefully pruning our Acer platanoides, we use essential and analytical cookies to:

  • Maintain secure shopping sessions
  • Remember your preferences
  • Analyze website traffic patterns
  • Improve our online greenhouse experience

You may adjust browser settings to refuse cookies, though this may affect functionality.

8. Policy Updates

We may update this policy as our botanical collection grows. Significant changes will be communicated to registered customers.

9. Contact Us

For privacy inquiries or to request access to your data:
My Verdora Data Protection Officer
3988 Snyder Avenue, Charlotte, US 28263
[email protected]

Every My Verdora policy, like every plant we cultivate, reflects our commitment to excellence and integrity.